A. Delivery Timeline
- Orders are usually dispatched within 3 business days from the date of purchase.
- Delivery time may vary based on your location and order quantity.
- You will receive order tracking details by SMS/Email once shipped.
B. Refund & Replacement Policy
- Because our product is a food-grade consumable, we can only accept returns or replacements in specific cases:
Eligible for Replacement:
- Product delivered is damaged, leaking, broken, or incorrect.
- The issue must be reported within 24 hours of delivery.
- Photo/video evidence must be shared for verification at [email protected].
Not Eligible for Refund/Return:
- If the product is opened, used, or partially consumed.
- If the return request is raised after 24 hours of delivery.
- For change of mind or taste preference.
Refund Process:
- Once the request is verified, refund will be processed to your original payment method within 7-10 business days.
